Kay Jewelers Consumer Reviews All Reviews

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Kay Jewelers Reviews

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  • Lost Diamond & Re Sizing issue Kay Jewelers @ Dayton Mall

    I cannot express how thoroughly pleased I am with the staff at Kay Jewelers in the Dayton Mall. I received my beautiful Neil lane engagement ring and band in March 2014 from my fantastic fiancé, shortly after receiving the ring, which my fiancé purchased at a size 7 (I%u2019m a size 5) and one of the diamonds from the halo fell out. %uF04C I was distraught. I went into my local kay jewelers, which is not the store that my fiancé purchased the ring from, he went to a different location while he was training in another city, once there I spoke with the asst. manager Josh... More...
    (Shopping, Chain Stores)
    minx's Picture   minx    2 Comments   Comments
  • Engagement Ring

    Wow I am so in love with my engagement ring from Kay jewelers. We ended up calling Kay's customer service dept once we found the ring online. They let my fiancé pay through the phone and they quickly re- sized the ring, and it was shipped to our home within 6 days. Excellent customer service and the ring is even more beautiful in person. The website doesn't do the actual ring justice! Very pleased with Kay's More...
    (Shopping, Chain Stores)
    Megevans827's Picture   Megevans827    0 Comments   Comments
  • great service

    I think there are so many bad reviews out there because when people have a transaction that goes well, they don't think about going out and complimenting. We all just expect that things will go smoothly. My Kay Jewelers experiences have been great. My fiance had a ring made for me abroad and due to the type of metal the ring was made out of, resizing could not be done without damaging the whole ring. We decided to get a ring locally that could be repaired or re-sized if needed. After looking at several different local jewelers and other chain stores and dealing with some... More...
    (Shopping, Chain Stores)
    acat312's Picture   acat312    0 Comments   Comments


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