Kay Jewelers Complaint
Reviewed by
Expensive Costume Jewelry
We purchased a sterling silver Dolphin necklace with an aquamarine gem for our daughters 18th birthday. We wanted to start her on her collection of fine jewelry. We were never offered the extended warranty but the gem was automatically covered under their gem warranty. Our daughter took the necklace in for her first 6 mo inspection and was told the chain was breaking but that was normal wear and tear. What??? After only 6 months!!! They refuse to replace the chain. So basically I paid $$$ for something I could have gotten at Claire's cheaper. Junk!!! And poor service! I spoke to both the store and online customer service and got the same line "It's normal wear and tear". When you purchase jewelry from a store such as Kay's you expect it to last longer than 6 months. What a way to turn off such a young women to fine jewelry for years to come.
Share This Review:
Is this your Business? Claim Your Business Free and reply to this customer
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
More Kay Jewelers reviews
- My wife took Movado watch to Kay...
- I brought my $2000 sapphire and...
- nobody go with kays
- Customer for Life
- NEVER BUY HERE
- Kay Jewelers customer service Repairs
- Horrible quality standards
- HORRIBLE
- great service
- Kay Jewelers doesn't like customers
- Kay Sucks
- awful customer service
- Krappy Kays
- Kay's the worst!!
- Kay's is horrible
- Won't honor there warranty
More
Similar reviews
- Thumbs up to COSTUME CRAZE even though I didn't get my costume in time! :)
- Will shop again from this site :)
- good stuff
- Sherryval Disney Cosplay/Costume
- Jewelry Scam
- Jewelry SCAM
- gold jewelry
- Ed Levin Jewelry drops top jewelry store in Rhode Island
- Beware
- Etsy.com & Elegant Earth Jewelry
- Creative baby bedding online purchase
- UPS wrong house delivery
- Mon Ami Jewelry The Greatest...
- Shopping ideas for Silver Jewelry online
- nasty sales clerk
- myglitteringworld.etsy.com
More
How It Works
COMPLAINTS RESOLVED
Thousands of Businesses of all sizes and millions of customers use MeasuredUpIt's free and easy to put MeasuredUp to work for you
"I was trying to help a dear friend and I came across MeasuredUp. I was able to post something about my friend on MeasuredUp and it helped tremendously in resolving the problem. I'm sure MeasuredUp will be one that I'll rely on in the future. Great job!"
MeasuredUp Success Stories
Activity
Details
[Top]
StumbleUpon
del.icio.us
Google
Furl
Netscape
Spurl
Technorati
YahooMyWeb
Digg
Facebook
Ma.gnolia
sk*rt
NewsVine
Reddit
Slashdot
Windows Live