Kay Jewelers Complaint

Reviewed by GinaBoston

All Kay Jewelers Reviews

Gina B. - Refund Policy for Cash Paying Customers

Don't pay in cash, if you want a refund they are not able to pay you back until they happen to have cash sales the day of the refund OR you can wait until the home office gets around to mailing you a refund. This is ridiculous as they readily took my cash and so now I have to call each day to see if today is the lucky day they will have enough in cash sales to refund me OR call them every day OR take my time to go by each day!!!!! OR I can wait for a refund from their office?????????? No words to express the extreme lack of customer service.

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Review Rating: 1 out of 5
Reviewed By: GinaBoston
Company: Kay Jewelers
Product: Refund Policy for Cash Paying Customers
Date Added: 9 years ago

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Kay Jewelers Complaint